- Please allow 2-3 business days for tracking and shipment to be issued. Shipping is excluded on holidays and weekends.
- If you have no yet received your order for any reason, please email XtinaCosmetics@gmail.com with description of the problem, as well with tracking #.
- Any issues with tracking your packages or anything with shipping, you MUST contact USPS for information. Once package is dropped off at the facility, we are no longer liable.
- Please allow 3-5 business days for shipment to be delivered after it has been shipped. Shipping is may vary due to holidays, weekends, method of shipping chosen, & time order was placed.
- Please make sure you place order with the correct address. Any packages that get sent back due to wrong shipping address, you must pay for the extra shipping fees.
- WE ARE NOT LIABLE for stolen or lost packages.
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